Privacy Policy

1. Introduction

Welcome to Fiverr Reply Assistant ("Company", "we", "our", "us")! Our website is fiverragent.amplistorm.com.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fiverragent.amplistorm.com (the "Site") and use our Chrome Extension ("Extension"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use the extension.

2. Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect on the Site and via the Extension includes:

• Personal Data: Personally identifiable information, such as your name and email address, that you voluntarily give to us when you register with the Site or Extension.
• Fiverr Message Data: When you use the Extension, we process the content of the Fiverr messages you are replying to in order to generate a response. This data is sent to our AI model but is not stored by us after the response is generated, unless explicitly stated for features like history or analytics with your consent.
• Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. For the Extension, this may include usage statistics and error logs.
• Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor (Stripe) and you should review its privacy policies and contact the payment processor directly to respond to your questions.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site and Extension to:

• Create and manage your account.
• Generate AI-powered replies to Fiverr messages.
• Process payments and refunds.
• Email you regarding your account or order.
• Monitor and analyze usage and trends to improve your experience with the Site and Extension.
• Notify you of updates to the Site and Extension.
• Offer new products, services, and/or recommendations to you.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Request feedback and contact you about your use of the Site and Extension.
• Resolve disputes and troubleshoot problems.
• Respond to product and customer service requests.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing (Stripe), data analysis, email delivery, hosting services, customer service, and AI model providers (e.g., OpenAI). We require our third-party service providers to use your personal information only as necessary to provide the services we have requested.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.